At Precision Printing it's our mission to provide clients with the best possible combination of product choice, quality, customer service and affordable price.
Print-Ready Artwork Files
As a customer, you are responsible for supplying Precision Printing with print-ready artwork files. This means your supplied artwork files conform to our sizing requirements and specifications, and can be printed as-supplied without changes or modifications.
We stand behind the quality of the work we do, and warrant that the goods we produce will match the layout and CMYK colour values of your supplied artwork files within the following parameters:
Print registration, cutting, folding and other binder processes: A tolerance of 1/32" is considered within acceptable industry standards and therefore does not constitute a defective product.
Colour accuracy: A tolerance of up to 10% (based on the CMYK colour values of your supplied artwork files) is considered within acceptable industry standards and therefore does not constitute a defective product. If colour accuracy is important to your project we recommend you order hard-copy proofs for evaluation (an extra fee applies).
It is very important to understand that computer monitors and computer printers do not generally represent accurate colour. Due to this, our product guarantee is based upon the CMYK colour values of your supplied artwork files and not the colour representation from a computer monitor or computer printer.
Due to the inherent differences between different printing equipment, inks and substrates, Precision Printing does not accept client-supplied samples for colour-matching. If colour accuracy is important to your project we recommend you order hard-copy proofs for evaluation (an extra fee applies).
Defective product must be reported to Precision Printing no later than 7 calendar days after the product has either [A] been received by the client, or [B] reached its shipping destination, or Precision Printing will be deemed to be released from any and all liability. Precision Printing's liability for defective product is limited solely to product replacement or repair, as the case may be, and shall not extend to any further liabilities whatsoever. The forgoing warranties are exclusive and are in lieu of all other warranties (whether written, oral, or implied) including warranty of merchantability in other respects than expressly set forth above.